To show we are all in this together

Kirkby Lonsdale Coronavirus Updates and Mutual Aid Advice

Here is a collection of resources for local information, advice and aid during the COVID-19 Pandemic.

Newsletter for the South Lakeland Area Issue 8

This is the eighth edition of a regular newsletter aiming to give information, advice and guidance of useful contacts during these challenging times:


The most up to date information is available on the Cumbria County Council website.

The most up to date Coronavirus News can be found on the South Lakeland District Council website.


Emergency Support Helpline

The Emergency Support Helpline is continuing to provide support for people at high risk of becoming seriously ill as a result of COVID-19, and who do not have support available from friends, family or neighbours.

Some of these people will already be receiving support from local voluntary groups with tasks like shopping or collection of medicines if they require it. However, we know that a small number of people will not have this support. If they have no alternative, they can call the Freephone number to request help with getting food, medicines, essential supplies, home deliveries and more. 

  • Phone – The emergency telephone support helpline is 0800 783 1966 Monday to Friday 9am to 5pm and 10am to 2pm at weekends.
  • Online – COVID-19 online support form
  • Email your request for help to

Further details about this support service can be found online at
The service also accepts referrals from members of the public who may be concerned about people in their community.


Other Resources 

If you’re struggling because of Covid-19, you can find information about feeling unsafe; going in to work; paying bills or being unemployed; getting food; having somewhere to live; mental health and wellbeing:

Government Website (All):

Cumbria County Council (Advice and Information):

Cumbria County Council (Welfare):

Every Life Matters (Welfare):

Southlakes Housing (Welfare): 

Southlakeland District Council (Business Support):

Social Isolation: A very useful guide of how to cope

Social Isolation for many is not easy especially when it is something you have to do NOT what you want to do.

Click on the link below for a informative guide to looking after yourself and others.

ELM006 COVID 19 public info a5 booklet AW online (1)

Cumbria County Council Updates

You can subscribe to email alerts for your area here.

You can find service updates including Highways, Fire, Cumbria Care, Household Waste and Recycling Centres, Registration Services, Libraries and Archives and public buildings here.

Alternative contact can be made online by visiting or by phone, call 01228 606060.


Online Adult Learning Programme

Cumbria County Council’s Community Learning and Skills service has launched a new programme of online courses. With more than 150 adult learning courses available online there’s bound to be a course that will spark your creativity.

Find more information about the online adult learning programme and the courses it offers here.


South Lakeland District Council

For up-to-date information on South Lakeland District Council services, go to, follow SLDC on Facebook or on Twitter @SouthLakelandDC.

Green Bins

For more details and background see:


Childcare Provision for key workers

Childcare and Learning Hubs have been set up during the period of lock down to ensure key workers and vulnerable children can access childcare and learning. These are operating as a community of schools, staffed by teachers, volunteers and other school staff from across the county. The children of key workers are eligible to attend if childcare cannot be provided by other means.

Details can be found on the Cumbria County Council website here here.


Free School Meals

The Department for Education has developed a national scheme to provide supermarket vouchers. The scheme awards each eligible child £15 per week, and operates during term time only. More information can be found at here.


Safeguarding Children and Young People

 Families may experience added stress at this time, with added financial pressure or isolation from support networks. These issues can add a great burden onto families and children and young people could be at increased risk of harm during these times.

If you are concerned about a child or young person who you believe might be at risk of harm, please contact The Multi Agency Safeguarding Hub on 0333 240 1727 or NSPCC 0808 800 5000. You can find more information on safeguarding here.

If you believe a child is at risk of immediate danger dial 999 and speak to the Police


Adult Safeguarding

 We want to make sure that people are safe in their communities. Here are some things to think about if you are offered, or need, support during this time.

Try to use existing and trusted community groups. If not, could a family member, friend or neighbour who you know and trust help?

Not sure? Don’t answer the door! If you’re not sure about an offer of help, ask the person to leave details and talk to someone you trust about it.

If you are concerned that an adult is at risk of abuse or neglect please call 0300 303 2704; Out of Hours 01228 526690   In an emergency, call 999


Cumbria Adult Safeguarding Board (CSAB) and reporting concerns

CSAB have a number of resources which you may find useful to share, print or display, including how to report safeguarding concerns


Springfield Domestic Abuse Support in South Lakeland

Community support – 01539 726171 – 

Refuge – 01539 720313 –


We do not judge you for the choices you have made, nor do we discriminate against anyone. Our values are about making a difference for each woman at the refuge and for everyone who needs our services.

Staff at Springfield are trained in all aspects of the support needed, including understanding mental health, drug and alcohol issues, the dynamics and effects of domestic abuse, suicide prevention, the benefits system, assessing and managing risk, and support planning.

“Springfield strives to meet the needs of women today who live with the terrible impact of domestic abuse. Through our refuge and growing community work lives are being changed. With your support, building on over 100 years of supporting women, we won’t rest until all domestic abuse is history.”


Domestic Abuse / Safeguarding Children webinars with Cumbria Police now available via Facebook

You can find more information about handling domestic abuse during Coronavirus on the Victim Support website.


Trading Standards Advice on Scams

Cumbria Trading Standards are urging people to remain vigilant and share the message with their elderly and vulnerable family, friends and neighbours.

The National Trading Standards Friends Against Scams Team have updated their online training to include coronavirus related scams which you can complete here.

Read it. Share it. Prevent it and Stay Scam Aware

 If someone has been targeted by a scam it can be reported to Action Fraud online at  or by calling 0300 123 2040.  For advice and information on how to check if something might be a scam, call Citizens Advice on 0808 223 1133 or visit the Citizens Advice website